Privacy Policy

Last updated 27 Dec 2025

At TripFlow, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and our mobile applications.

1. Information We Collect

  • Personal Information: When you create an account, we collect your name, email address, and profile picture.
  • Travel Data: We collect information you provide about your trips, including destinations, dates, preferences, and collaboration comments.
  • Location Data: With your permission, we collect geolocation data to provide local recommendations and map integrations.
  • Usage Data: We automatically collect IP addresses, browser types, and device identifiers to improve performance and security.
  • AI Interactions: We process the prompts and feedback you provide to our AI Travel Assistant to generate and refine your itineraries.

2. How We Use Your Information

  • To Provide Services: Generating AI-powered itineraries and enabling real-time collaboration with your friends.
  • Personalization: To tailor recommendations based on your travel style and past preferences.
  • Communication: To send service updates, security alerts, and marketing materials (which you can opt out of).
  • Product Improvement: To train and improve our AI models and user interface.

3. Sharing Your Information

We do not sell your personal data. We share information only with:

  • Service Providers: Cloud hosting (e.g., AWS), AI model providers (e.g., OpenAI, Anthropic), and Map services (Google/Apple Maps).
  • Collaborators: Users you explicitly invite to your trip plans will see your shared content.
  • Legal Compliance: If required by law or to protect our rights.

4. Data Security & Retention

We use industry-standard encryption to protect your data. We retain your information as long as your account is active or as needed to provide you with our services.

5. Your Rights

Depending on your location (e.g., GDPR in Europe, CCPA in California), you may have the right to access, correct, or delete your data. Contact us at [Insert Email] to exercise these rights.